Workplace Feedback

Project Description

I created an online simulation for new managers and other employees who want to practice giving mastery-oriented feedback in the workplace. Mastery-oriented feedback is targeted, actionable feedback that focuses on the subject’s effort and growth rather than their innate qualities. Learners are introduced to the concept of mastery-oriented feedback with definitions, linked resources, and pairs of examples and counterexamples. They are then guided through several workplace scenarios where they need to give feedback to a direct report or coworker: giving feedback on a presentation, addressing written communication with a client, writing performance reviews, and more. The learner starts off with multiple choice options for feedback and gradually progresses to writing their own responses. 

In the end, the learner receives a printable resource with key tips for giving mastery-oriented feedback and a copy of all the responses that they wrote during the exercise. This resource can be used as a jumping-off point for conversations with the learner's manager or colleagues. It can also be used as proof of completion for the lesson, and can be uploaded to an assignment in the learner's LMS if needed.

Twine uses branching and variables to structure the learning experience.

Project Specs

This project was created for the class EDU T581: Advanced Design Studio at Harvard Graduate School of Education. User testing was conducted via end artifact analysis and observed think-aloud protocols.

Tools used: Twine

Deliverables: instructional design plan, Twine project

Skills applied: Universal Design for Learning, instructional design, adult learning, writing, user testing

Project Artifacts

I've added some screenshots below, but you can also feel free to reach out if you'd like to see the full plan or project!